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Order submission: October 16 (Wednesday) --> order must be sent via email 
50% downpayment: October 17 (Thursday) 4 PM
Estimated Arrival: November 4-8
1) Browse from Goulet Pens / Jet Pens / Pen Chalet / Amazon (any item is ok, we will let you know if we can’t order it)
2) Send product page link/URL to pensgaloreph@gmail.com so we can give price quotation
3) We will reply with the price quotation within 24-48 hours
1) Remaining balance to be paid upon arrival of item at Pens Galore
2) Payment Method: BPI, BDO, Security Bank (accepts Online/Mobile Transfer)
3) Shipping: Fastrack Metro Manila P60 /LBC Direct Provincial P170
    LBC Metro Manila P160
4) Just in case there's suddenly no stock from supplier, 50% downpayment will be refunded. 
     Note: There will be instances wherein you will be informed that the pen is out of stock even days after         the payment deadline. 
5) If pre-ordered item is not paid within 30 days after we inform via email, SMS, or call regarding the
    arrival, downpayment will not be refunded
6) Japan Fountain Pen Pre-order
- Prices are subject to change without prior notice
- 30 days warranty
- send photo or video of the problem within 30 days from delivery of your order   
- we will consult with the supplier regarding the problem
- we will inform you if there are any repair charges (shouldered by customer)
- shipping of the item to us will be shouldered by the customer
- problems with the pen after 30 days (from the day you received your order) won’t be accommodated
7) U.S Pre Orders:
- no warranty
- Pen Chalet: we will only proceed with the order if it reaches the free shipping amount
8) We always check the items before shipping. Once received, double check the item and inform us right away if there are any issues
1) Once we are aware of the possible arrival date of the pre-orders, we will email already so you can settle
    your remaining balance in advance and we can ship the item right away once arrived 
2) Ship means courier picks up from Pens Galore. Deliver means package received at your address.
3) Tracking numbers are not updated on the day it is shipped. You can check next day, or just wait for the 
    package. You will probably receive it first before it gets updated in the courier’s website :P
4) For old/regular customers, you may just email your orders directly to pensgaloreph@gmail.com
    (since we already have your shipping information)
5) For any other inquiries, email us directly at pensgaloreph@gmail.com



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